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F/1.9 Telecommunications policy |
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1.9.1 Purpose of telecommunications services 1.9.1 Purpose of telecommunications servicesThe purpose of the University’s telecommunications services is to allow greater efficiency in teaching, research, community service and administration at QUT. These services primarily include telephones, mobile telephones, facsimile, internet and email (see also F/1.5 ). 1.9.2 ResponsibilitiesDirector, Information Technology Services The Director, Information Technology Services, in consultation with the Deputy Vice-Chancellor (Technology, Information and Learning Support), is responsible for:
Heads of organisational units Heads of organisational units are responsible for
All staff All staff members of QUT are responsible for maintaining up-to-date information in the QUT Staff Directory. 1.9.3 Availability and use of telecommunications servicesQUT’s Code of Conduct stipulates that all University officers have a responsibility to ensure that University resources are used only for legitimate purposes and are not wasted or misused. Telecommunications services are provided primarily to facilitate official University business and activities. However, QUT recognises that these services may also be used for incidental personal purposes. Such incidental use must not:
1.9.4 TelephonesStaff and approved affiliates (eg visiting fellows, adjunct professors) are provided with telephone services to be used for University purposes. Public telephones are located at various points on each campus. Internal telephones for use by students are located in the enquiry areas on each campus to assist student access to lecturers. A number of internal telephones are also located in publicly accessible areas to assist access to nearby secure QUT staff areas. For telephones capable of accessing lines outside of QUT, all recurrent costs are borne by the organisational area in which the telephone operates. All telephone calls are monitored for duration and cost, and costs are recovered from relevant responsibility centres.1.9.5 FacsimileFacsimile (fax) machines are provided in organisational areas. All recurrent costs are borne by the organisational area in which the fax machine operates. Given that faxes are generally recognised as an insecure means of communication, consideration should be given to the appropriateness of using faxes to transmit confidential or sensitive information. 1.9.6 VoicemailA voicemail service is available to QUT staff to provide recorded messages to callers when a telephone is unattended, and to allow recording and storage of incoming telephone messages. 1.9.7 Mobile telephonesPurchase of mobile telephones for staff must be authorised and approved by the appropriate officer in accordance with the Schedule of Authorities and Delegations. All mobile telephone services, including new connections, new services, disconnections or transfers, are to be connected through the University’s preferred supplier. Related DocumentsMOPP F/1.1 Provision and use of information resources and services MOPP F/1.5 Email policy MOPP Appendix 1(c) Information Facilities Rules Information Technology Services website Modification History
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