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B/8.1 Code of conduct

Chapters
A - Governance/Organisation
B - Human Resources
C - Teaching/Learning
D - Research/Development
E - Student Administration
F - Information Management
G - Financial Management
H - Physical Facilities
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Contact Officer

Registrar

Approval Date

23/02/2005

Approval Authority

Council

Date of Next Review

31/12/2007

8.1.1 Application
8.1.2 Purpose of this code
8.1.3 Consequences of non-compliance with this code
8.1.4 Respect for the law and system of government
8.1.5 Respect for persons
8.1.6 Integrity
8.1.7 Diligence
8.1.8 Economy and Efficiency
Related Documents
Modification History

8.1.1 Application

The QUT Code of Conduct applies to members of the University community including the following:

  • employees of the University, whether full-time or part-time, ongoing, fixed term, casual or sessional staff;
  • members of QUT Council or other University committees whether they hold office by election, selection or appointment;
  • visiting and adjunct academics;
  • volunteers who contribute to or act on behalf of the University (such as associate supervisors of students).

Additionally, individuals who are associated with QUT related entities or who have been granted access to QUT property, services or infrastructure are expected to comply with any applicable provisions of this code, as are consultants and independent contractors undertaking services for QUT.

Where the provisions of this code apply to all members of the University community, the general term “officer” is used.

Officers are bound by this code and the code also acts as a model for ethical conduct for students (for further detail, see the Student Charter (MOPP E/2.2 )).

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8.1.2 Purpose of this code

Each officer of the University plays a role in promoting QUT's values and in enhancing the reputation of QUT as influenced by these values. The values articulated in QUT's institutional plans support an environment in which ethical behaviour and practices are expected and encouraged.

The Public Sector Ethics Act 1994 (Qld) declares five ethical principles as the basis of good public administration. These are:

  • respect for the law and system of government
  • respect for persons
  • integrity
  • diligence
  • economy and efficiency.

Each University officer has obligations directly linked to these ethical principles. The obligations contained in this code define the standards of conduct required of all University officers.

The code also has an educative purpose and provides examples as an aid to understanding the ethical obligations and to identifying and resolving ethical issues which arise in the performance of QUT duties or activities.

Non-compliance with this code creates risks for the University and thus, the Code of Conduct has strong support from QUT's governing body, Council. The code is regularly reviewed, and updated as necessary, to ensure that it reflects the highest standards of behaviour and professional conduct.

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8.1.3 Consequences of non-compliance with this code

The code of conduct regulates the behaviour of University officers, and forms part of each staff member's conditions of employment.

A staff member whose conduct falls below the standards outlined in the code will be dealt with in accordance with relevant University procedures. An alleged breach of this code by a staff member may be dealt with under the processes outlined for the management of unsatisfactory performance (see MOPP B/9.5 and the relevant enterprise bargaining agreement clauses - QUT Enterprise Bargaining Agreement (Academic Staff) , clause 43 and QUT Enterprise Bargaining Agreement (Professional Staff) , clause 48 ) or for managing misconduct or serious misconduct (see MOPP B/8.5 and the relevant enterprise bargaining agreement clause,- QUT Enterprise Bargaining Agreement (Academic Staff) , clause 44 and QUT Enterprise Bargaining Agreement (Professional Staff) , clause 49 ). Grievance resolution processes may also be invoked to manage or resolve breaches of this code in appropriate cases (see MOPP A/6.1 ).

Other members of the University community who do not comply with this code may have their association with QUT terminated, or rights of access to QUT services, facilities or infrastructure may be revoked.

Some breaches of this code may also have consequences for individual officers under criminal or civil provisions of the general law (for example, if the breach contravenes the Criminal Code (Qld), the Crimes Act 1914 (Cwth) or other laws such as the Anti-Discrimination Act 1991 (Qld)).

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8.1.4 Respect for the law and system of government

This ethical principle assumes a system of government based on the rule of law and the accountability of public officers. QUT has the power to make subordinate legislation on certain topics under the Queensland University of Technology Act 1998 , and its governing body, Council, establishes the programs, policies and processes through which the University and its officers discharge legal obligations .

In common with all citizens, University officers are required to observe the law. However, this obligation does not detract from the traditional right of academics to engage in free enquiry and active criticism on matters of public concern, or to pursue research within their field of expertise on matters which may be controversial or unpopular, even where this involves challenge or criticism to ideas, methods or practices of government or governmental agencies.

a) Complying with the law

Whilst undertaking QUT responsibilities or activities, University officers must comply with the letter and the spirit of the laws of the State and the Commonwealth or fulfil obligations required by law such as relevant registrations or certifications. QUT maintains a statutory obligations compliance framework which identifies relevant laws and legal obligations to assist QUT officers identify and comply with their obligations (see Compliance Policy MOPP A/1.3 ).

Examples

In line with concepts of academic freedom, an academic staff member may debate or criticise current affairs, but must not do so in a defamatory manner.

A volunteer or visiting academic must comply with anti-discrimination legislation (for further details, see the relevant MOPP policies at A/8 ).

An officer who is required to obtain a “blue card” under the Commission for Children and Young People and Child Guardian Act 2000 (Qld) must do so.

A staff member must respect the moral rights of the creator of a copyright work where the copyright work is used in the course of academic or other University activities (for further details, see QUT's intellectual property policy at MOPP D/3.1.10 ).

b) Complying with QUT statutes, rules, policies and decisions

The authority of QUT statutes and rules (see MOPP Appendix 1(b) and Appendix 1(c) ) is derived from the QUT Act , and consequently, University officers are expected to comply with any applicable requirements.

Officers must also comply with the institutional policies published in the Manual of Policies and Procedures which derive their authority from decisions or delegations of QUT's governing body, Council.

Staff must comply with the Acceptable Use of Information Facilities policy contained in Schedule 1 of the Information Facilities Rules (see MOPP Appendix 1(c) and MOPP F/1.1.2 ).

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8.1.5 Respect for persons

This ethical principle covers the conduct of University officers in their dealings with others, including students, staff of the University and of external organisations, and members of the public. QUT values social justice, equal opportunity and a safe and supportive working environment, and so officers are expected to treat others fairly, honestly and responsively, and with proper regard for their rights and obligations.

a) Being responsive and courteous

University officers are expected to act in a respectful way towards others and to be responsive, courteous and prompt in dealing with requests or inquiries from students, staff or others.

Example

Where a response is required, a staff member should acknowledge or respond to email enquiries within a reasonable time (see MOPP F/1.5.2 for further information on email policy).

b) Avoiding discriminatory or harassing treatment of others

University officers must treat all persons with whom they come in contact equitably and fairly. Distinctions, exclusions or restrictions based on sex, gender, sexuality, race, disability, religion, marital or parental status, age, political or religious conviction or any other factor that is irrelevant to a person's ability to work, study or access QUT services is unlawful discrimination under relevant anti-discrimination laws.

Harassment is also unlawful under anti-discrimination laws. University officers must not engage in behaviours which may be unwelcome or which may be distressing, offensive or humiliating to others, as such behaviour may amount to harassment.

The University's equity policies ( MOPP A/8 ) provide a framework of expectations for equitable treatment of others. Discrimination related grievance procedures explain in further detail the behaviours or actions which must be avoided (see MOPP A/8.5. ).

Examples

Supervisors must consider flexible arrangements for a staff member with a disability or with family responsibilities.

Academic staff should ensure that appropriate reasonable adjustments are made for students with a disability to enable participation in education through access to information, materials, lectures and other learning experiences, and all aspects of University life.

c) Respecting the privacy of others

University officers must respect the privacy of others when they collect, access or use personal information in the course of their University duties or activities, and must not disclose personal information except as permitted by QUT's privacy policy (see MOPP F/9.1 ).

Example

When a student confides in a staff member, personal information about the student must not be discussed with or revealed to others, except where necessary to take action or make decisions about the student or if the student has agreed.

An academic staff member should not distribute class lists containing personal information without the agreement of all of the students concerned.

d) Making fair decisions

University staff or committee members should observe procedural fairness ( " natural justice " ) in their decision-making by:

  • giving an affected individual (whether a staff member or a student) the opportunity to understand the “case to be met” if a decision may be made which will adversely affect their interests, and to respond to it before a decision is made;
  • making decisions which are unbiased or uninfluenced by patronage or favouritism (see also section B/8.1.6 on conflicts of interest);
  • making decisions which take into account relevant considerations, not irrelevant ones.

Examples

Where a supervisor acts on a negative report on a staff member's performance, the staff member should be given details of the report made and the opportunity to respond to the report.

Extensions to assignment deadlines should be applied consistently to all students who request them (though reasonable accommodations for religious observances or for people with a disability may be taken into account).

An academic staff member must consider only academic criteria in grading a student's work, not the status of the student, whether fee-paying or otherwise.

e) Respecting the opinions of others

University officers should deal with differing opinion by rational debate, rather than by vilification, coercion, bullying or any form of intimidatory, offensive or humiliating behaviour.

University officers should give fair consideration to the views and contributions of others irrespective of their status or position within the University.

Grievances or disputes should be managed by following appropriate University channels (see QUT's grievance resolution policy at MOPP A/6.1 ). Invoking grievance resolution or other appropriate procedures must not result in victimisation or intimidation.

Example

An officer must not respond to disagreement or alternative viewpoints of others in meetings or in the workplace by shouting or swearing, or by belittling or ridiculing the contributions or comments of others.

An academic staff member must respond politely to comments, questions or requests for clarification from students in the lecture room, and avoid belittling or ridiculing conduct in other forums associated with teaching and learning such as class email discussion groups.

f) Supervisory behaviour

A staff member with supervisory responsibilities has an important role in creating a fair and just working environment, and supervisors have a particular onus to maintain the standards of respect for others. Supervisors need to:

  • act equitably and consistently in their dealings with all of their subordinate staff;
  • ensure their staff understand the performance standards expected of them;
  • maintain open, honest and courteous communication with all staff;
  • avoid interactions which may reasonably be perceived as bullying of subordinate staff;
  • ensure workplace health and safety obligations are met, so that their staff work in a safe environment;
  • provide equitable access to appropriate development opportunities; and
  • provide reasonable accommodations for subordinate staff with a disability, family responsibilities or to allow religious or cultural observance.

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8.1.6 Integrity

This ethical principle recognises that the University and its officers are placed in a position of trust and officers should act in ways which maintain public confidence in the University and which advance the good of the University community. The trust that is placed in University officers, whether in the teaching, research or administrative environments, is put at risk unless they act with honesty, impartiality and propriety.

a) Identifying and managing conflicts of interest

Conflicts of interest are not unusual in the exercise of public responsibility. It is important that staff and the University are able to recognise, declare and manage conflicts of interest and situations where there is a potential or perceived conflict of interest.

(i) Identifying conflicts of interest

University officers must ensure that there is no actual or perceived conflict between their personal interests and their University duties or responsibilities. The expectation is that officers must recognise, declare and manage conflicts of interest. A conflict of interest exists where:

  • the officer's private interests are within the scope and ambit of their duties or role as a University officer (actual conflicts of interest); or
  • a reasonable person, in possession of the relevant facts, would conclude that the officer's private interests have the potential to interfere with the proper performance of their University duties (perceived or potential conflicts of interest); or
  • the officer's duty to QUT conflicts with duties or obligations to another organisation (conflicts between duties).

Conflicts of interest include, but are not limited to, the following:

Financial interests: Personal financial interests may include a pecuniary interest in a private company, a private business operated outside QUT working hours, or a partnership or business undertaking in which a person with whom an officer has a close personal relationship has a material interest as a major shareholder, director or principal. An officer must not make decisions or enter into transactions on behalf of QUT where these may impact on personal financial interests. An officer must not enter into financial transactions with QUT in a private capacity or via a private company, except as permitted by University policy.

Examples of financial conflicts of interest

A committee member employed by a company which has dealings with the University

A supervisor involved with subordinate staff in private business arrangements

An academic staff member supervises a research student on a project in which the academic staff member has a financial interest in the research results

An academic staff member specifies a book they have written and from which they derive royalties as a prescribed text

An academic staff member including a sessional academic undertakes private tutoring of QUT students in circumstances where this could reasonably be expected to be part of their normal teaching duties

A staff member is a director of a company retained by QUT to undertake a consultancy

Personal relationships: A conflict of interest exists where an officer's involvement or relationship with another person conflicts with their duties or responsibilities to QUT, for example, where an officer makes or participates in decisions affecting another person with whom the officer has a personal relationship, such as a spouse or partner, relative or family member, friend or personal associate. Decisions may relate to academic, assessment, staffing or financial matters. In the academic environment in particular, the perception that teaching and assessment are undertaken fairly and impartially is critical to the reputation of the University.

A personal history of hostility with another officer or a student may also give rise to a perception of a conflict of interest.

Examples of personal conflicts of interest

The spouse or partner of a manager applies for a position in the same department or school

An academic staff member teaches a friend or relative

A staff member develops a sexual relationship with a student where the staff member has the potential to influence outcomes for that student

A supervisor develops a close personal relationship with a subordinate staff member

Personal benefits: A conflict will arise where an officer stands to gain a personal benefit or advantage (such as the maintenance or enhancement of personal or professional reputation or the receipt of a personal benefit such as a gift). Gifts or benefits may be perceived as inducements to act in a particular way, thus creating real or apparent conflicts of interest. This type of conflict of interest situation will also arise when the advantage or benefit will be conferred on a person with whom the officer has a close personal relationship.

Examples of personal benefits creating conflict of interest situations

A staff member responsible for purchasing consumables receives a gift from a sales representative of a supplier company

An academic manager is asked to audit the performance of a research project if they are or have been an investigator or participant on the project

Conflicts between duties to QUT and other organisations: A conflict may also arise where a University officer, commonly a committee member, is an officer at another organisation which may be commercially involved with QUT, which makes decisions which impact on QUT or which could be regarded as in competition with QUT (for examples, see QUT's corporate governance guidelines at MOPP A/1.2 ).

Officers may also be members of political parties, professional or other interest or charitable groups and, while engagement with the broader community is generally encouraged, such involvement with other organisations must not be allowed to conflict with University duties.

Example of conflicts between duties

A committee member is a government official in an agency which has responsibility for some aspect of policy affecting the University

An academic staff member teaches at another university

(ii) Declaring and managing conflict of interest situations

It is important that conflict of interest situations, once recognised, are declared and resolved in a way which promotes propriety and integrity. Consequently, as soon as a University officer becomes aware of an actual conflict of interest or a situation which gives rise to a potential or perceived conflict of interest, they must take steps to declare and resolve that conflict situation.

In the case of committee members, the appropriate processes for disclosing and resolving the conflict are described in QUT's corporate governance guidelines (see MOPP A/1.2.3 ).

A staff member facing a conflict of interest situation (whether actual, potential or perceived) must notify their supervisor in writing. Sufficient information should be provided to enable that officer to understand the nature and seriousness of the conflict situation, but the supervisor has a responsibility to manage the privacy aspects with appropriate care. In the case of conflicts of interest related to research, the conflict situation should also be declared to the relevant officer specified in the QUT Code of Conduct for Research (MOPP D/2.6.7 ).

The supervisor is responsible for assessing the conflict situation and QUT's risk exposure. This assessment should take into account community perceptions (even where no actual conflict is found to exist), reputational risk to QUT, potential legal exposure and relevant public accountability requirements (such as Financial Management Standards or State Procurement Policy) and University policies and procedures. In some cases, the supervisor may need to seek advice from another senior staff member.

Where a conflict of interest exists, the senior officer should identify, in consultation with the staff member, appropriate strategies to manage the situation. The strategies decided upon must be documented.

Merely declaring the conflict situation without taking further steps to resolve the situation will almost always be insufficient. It may be necessary to remove the staff member from any involvement in the matter giving rise to the conflict situation. However, there may be occasions where this may not be feasible (for example, where a research project or student supervision relies on a staff member's specific expertise), and in these cases, continued involvement by the staff member must occur only where sufficient supervision, control or accountability mechanisms are put in place. Strategies may include restricting the staff member's involvement in the matter and recruiting a disinterested third party to oversee part or all of the processes involved in the matter. Again, these measures must be documented.

A staff member may also choose to relinquish the private interest that gives rise to the conflict.

Examples

An academic staff member who specifies a book they have written as a prescribed text first consults with peers as to the appropriateness of the choice of text, notifies the head of school and obtains approval from the head of school for its use.

A staff member responsible for purchasing consumables who receives a gift from a supplier complies with the University's policy on staff gifts and benefits (MOPP G/2.3 ).

After disclosure by a research student's supervisor of a personal financial interest in the research project, the head of school makes arrangements for independent monitoring of the student's progress.

An officer who develops a sexual relationship with a student notifies the relevant senior manager and ceases any decision-making role in respect of this student.

University officers are expected to place entries on the appropriate conflict of interest register as required by relevant University policies and procedures (see MOPP A/1.2.3 for the register of disclosed interests, D/2.6.7 regarding the research conflicts of interest register and G/2.3 for the register of significant and reportable gifts).

b) Avoiding improper use of position

Improper use of an officer's position with QUT includes actions which may result in detriment to QUT or which result in real, potential or apparent advantage to an officer, or any other person or organisation.

For instance, by virtue of their position or role at QUT, University officers have access to confidential or private information or information not generally available. This information must only be used for legitimate University purposes.

The nature of student-staff interactions, and the role of supervisors and managers, place many staff in a position of power over other staff and students. This imbalance of power creates the potential for undue influence of the student or more junior staff member, due to age or other factors such as the capacity to influence outcomes. In particular, the development of sexual relationships where a power imbalance exists creates the potential for abuse of position and for conflicts of interests. A position of power must not be abused and staff must use their official position properly and honestly.

Example

Staff who have access to information about other staff or students should protect the confidentiality of that information and use it only for legitimate University purposes.

An academic staff member must not offer a student an improved grade in exchange for sexual favours.

c) Adhering to principles of research integrity

Research is a core function of the University and research integrity ensures that QUT's research output contributes to knowledge, scholarship and community needs. Staff must adhere to the principles outlined in the QUT Code of Conduct for Research (see MOPP D/2.6 ). These principles relate to responsible and accepted research methodology and practice, research collaboration and authorship, and the role of staff who provide research training as supervisors of research students or trainees.

Examples

Appropriate recognition should be given to the work of all participants in research projects.

Data and observations should not be distorted or omitted to fit pre-conceived conclusions.

All published material must be properly referenced or attributed to the appropriate authority and plagiarism must not occur.

Research commercialisation issues: Academic staff may develop intellectual property during their research at QUT which is suitable for commercialisation via a spin-off company. Ownership of intellectual property is determined in accordance with QUT's intellectual property policy (MOPP D/3.1 ) and structured arrangements for the creation of spin-off companies must be developed. The academic staff concerned will have a financial interest in the spin-off company, however, share acquisition by the supervisor of the relevant academic staff or by other staff of the University must not occur until the spin-off company is publicly listed.

When research is contracted back to QUT by the spin-off company (to improve or develop the intellectual property), there must be a clear delineation between research for the company and related research at QUT (in terms of staff and physical location, infrastructure, etc) to avoid potential conflicts of interest or breaches of confidentiality arrangements. Further advice on these arrangements may be obtained from the Office of Commercial Services.

d) Reducing fraud, corruption or maladministration

Corrupt or fraudulent conduct is not tolerated at QUT. QUT's corruption and fraud control policy (MOPP B/8.6 ) outlines activities and responsibilities which reduce the risk of such conduct at the University.

University officers have the responsibility to report suspected fraud, corrupt conduct or maladministration of which they become aware to appropriate University and/or external authorities. Procedures for doing so are described in the statement on official misconduct (MOPP B/8.2 ) and QUT's whistleblower's protection management policy ( B/8.3 ).

Example

A staff member who becomes aware that a colleague is misusing University resources must draw the situation to the attention of a senior manager.

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8.1.7 Diligence

This ethical principle requires University officers to exercise proper care and attention in performing their University activities and to carry out their duties to the best of their ability. University officers are expected to seek high standards in teaching, research, community service, administration or governance. QUT's organisational values promoting responsiveness, informed decision-making and health and safety in the conduct of work and study are consistent with this ethical principle.

a) Acting in a professional and conscientious manner

University officers are expected to carry out their duties in a professional, responsible and conscientious manner, and to be accountable for their conduct and decisions.

Staff should maintain their professional skills and keep up-to-date the knowledge associated with their area of work or scholarship. Staff should be aware of the performance standards expected of them for their duties.

Example

Committee members should undertake adequate preparation prior to meetings, to enable them to effectively participate in discussion or decision-making.

Staff should not involve students in staffing issues which do not directly affect their studies.

Academic staff members should ensure that assessment is based on pre-determined and clearly articulated criteria and standards, should communicate these to students before assessment and should be able to justify the grade allocated to a student on the basis of these criteria (see QUT's assessment policy MOPP C/9.1 ).

b) Exercising proper care and attention

University officers have a responsibility to exercise due care in undertaking their activities, especially where information or advice will be relied upon by others.

University officers must ensure that personal use of alcohol or other drugs does not affect their performance or the safety or well-being of others and staff should not perform duties whilst under the influence of alcohol or drugs which will affect performance (see the University's policy on the use of alcohol at MOPP H/3.6.4 ).

University staff must not allow outside work or activities to interfere with the performance of their University duties. For the University's policy on private outside work and consultancies, see MOPP D/7 .

Examples

Staff should ensure that information they provide to students or other staff members is accurate, complete, timely and within their area of expertise.

An academic staff member should ensure that assessment results are allocated carefully and objectively and are properly moderated.

An academic staff member undertaking approved private practice or consultancies must make sufficient time available for student consultation outside scheduled classes.

A full-time academic staff member must not hold an active position within a private company or partnership without approval from their supervisor.

c) Creating a safe working environment

All staff have an obligation to follow safe work practices, to avoid actions which may harm themselves or others and to report hazards in the work environment (for greater detail on health and safety requirements, see the University's health and safety policies at MOPP A/9 ). In addition, managers and supervisors are responsible, within the limits of their authority, for ensuring that activities within their area are undertaken with the exercise of proper diligence for the health and safety of staff, students and others.

Example

Staff working in a laboratory should ensure that safety standards are complied with at all times, and that students using the laboratory are also given adequate safety instruction.

A staff member who works at a computer should use a workstation set-up which is ergonomically appropriate.

A supervisor must address repetitive work and manual handling tasks for their staff.

Staff must receive adequate training on health and safety issues relevant to their work.

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8.1.8 Economy and Efficiency

In line with QUT's values which promote an efficiently managed environment, this ethical principle requires University officers to ensure that University resources are used economically and efficiently and in a manner and for purposes consistent with the University's goals and priorities.

a) Using resources for University purposes

All officers have a responsibility to ensure that University resources are used only for legitimate purposes and are not wasted or abused, and that expenditure is consistent with University policy and appropriately authorised. Guidance on appropriate financial and asset management is found in the MOPP ( Chapter G ) and in the Financial Procedures Manual . Staff are encouraged to identify and report to supervisors areas of duplication and other obviously inefficient practices or procedures.

Staff must comply with QUT's policy on use of University resources and intellectual property when undertaking private outside work (see MOPP D/7.1 ).

Example

Email and internet activity by staff should be conducted in a professional way for legitimate business and professional purposes (see section 6 of the University's acceptable use of information facilities policy, in Schedule 1 of the Information Facilities Rules ).

A staff member must not use information, data or intellectual property generated in the course of their QUT employment for private outside work (except as permitted by QUT's intellectual property policy MOPP D/3.1 ).

Managers should make operating budgets available for open and accountable discussion.

b) Safeguarding University property

All staff are expected to treat University property with due care and to ensure that it is secured against theft and misuse.

Example

A staff member must not remove University equipment from the campus, except where it is approved in accordance with University policy (see Financial Procedures Manual ).

Staff should lock or secure office areas when unattended.

Staff or officers using a QUT computer access account must keep their password secure and comply with other specified security measures (see section 7 of the University's acceptable use of information facilities policy, in Schedule 1 of the Information Facilities Rules ).

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Related Documents

MOPP B/8.6 Corruption and fraud control policy

Register of Disclosed Interest Procedures

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Modification History

Date Sections Source Details
23.02.05 All Council Revised Code of Conduct (endorsed by Planning and Resources Committee 09.02.05)
03.09.03 B/8.1.6 Council Added new moral rights clause

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