Manual of Policies and Procedures

B/8.1 QUT Staff Code of Conduct

Contact Officer

Vice-President (Administration) and University Registrar

Approval Date

16/04/2020

Approval Authority

Council

Date of Next Review

30/04/2021

8.1.1 Purpose
8.1.2 Application
8.1.3 Roles and responsibilities
8.1.4 Ethics principles and values
8.1.5 Respect for people and their human rights
8.1.6 Honesty and integrity
8.1.7 Making fair decisions
8.1.8 Freedom of expression
8.1.9 Promoting a safe environment
8.1.10 Respect for the law and University governance
8.1.11 Professional performance
8.1.12 Training on QUT Staff Code of Conduct
8.1.13 Consequences of non-compliance with this Code
8.1.14 Definitions
Related Documents
Modification History

8.1.1 Purpose

QUT acknowledges its responsibility to uphold the community’s trust and confidence. A critical component of this responsibility is the behaviour and conduct of its staff members as representatives of the University.

QUT expects that all staff members will contribute to the promotion of its priorities and values, and the enhancement of its reputation. QUT is committed to fostering an environment that encourages and supports ethical and principled behaviour, and that is responsive to human rights.

The QUT Staff Code of Conduct (referred to in this policy as ‘the Code’) mandates the expectations, ethical principles, obligations and standards guiding the behaviour and actions of all staff members. It is complemented by the priorities articulated in the QUT Blueprint, as well as a number of specific policies relating to staff members’ conduct and performance (Related Documents).

Top

8.1.2 Application

The QUT Staff Code of Conduct applies to all staff members, whether full-time, part-time, ongoing, fixed-term, casual or sessional. It also applies to the following members of the University community:

  • members of QUT Council or other University committees whether they hold office by election, nomination or appointment
  • distinguished or honorary title holders, or other academic or research collaborators
  • volunteers who contribute to, or act on behalf of, the University
  • individuals who have been granted access to QUT property, services or infrastructure
  • consultants, independent contractors and agents undertaking services for, or acting on behalf of, QUT.

The Code is applicable in all circumstances where staff members are carrying out duties for the University, as well as other activities such as work-related functions, training events, travel, conferences, social media interactions and any situation in which they participate as a representative of QUT.

For the purposes of this Code, and except where specified in section B/8.1.13, the term ‘staff member’ means any person employed by QUT as well as the other members of the University community as specified in this section (also section B/8.1.14).

Top

8.1.3 Roles and responsibilities

Position Responsibility

All staff members

  • undertake their duties in compliance with the provisions of the Code and other policies of the University
  • report any suspected breaches of the Code to their supervisor, another appropriate manager, or the Vice-President (Administration) and University Registrar
  • undertake training on the Code as required

Managers and supervisors (within their scope of authority)

  • ensure staff members are aware of their obligations for appropriate conduct in the workplace and that staff complete training on the Code as required
Executive Director, Human Resources
  • ensures appropriate training on the Code is available for all staff members

Top

8.1.4 Ethics principles and values

As a public sector entity, QUT's staff members have an obligation to conduct themselves and perform their duties in a manner consistent with the ethics, principles and values detailed in the Public Sector Ethics Act 1994. These principles are:

  • integrity and impartiality
  • promoting the public good
  • commitment to the system of government
  • accountability and transparency.

The QUT Staff Code of Conduct is consistent with these ethics principles and values.

Top

8.1.5 Respect for people and their human rights

QUT values social justice and equal opportunity, and seeks to create a safe, supportive and inclusive working and learning environment. QUT recognises its obligations to the traditional owners of the land on which QUT stands and Indigenous students, staff, visitors and other members of the University community.

Staff members are expected to treat others with respect and consideration, and with proper regard for their human rights and the University’s anti-discrimination compliance obligations.

a) Being responsive and courteous

Staff members are expected to act in a respectful manner and to be responsive and courteous in dealing with requests or enquiries from students, staff or others.

b) Avoiding discriminatory, harassing or bullying treatment of others

Staff members must treat all people equitably and fairly. Staff members must not unlawfully vilify, treat less favourably, make distinctions, or apply any exclusions or restrictions based on any irrelevant factor to a person's ability to work, study or access QUT services.

Staff members must not engage in behaviours which may be unwelcome or which may be distressing, offensive, humiliating or intimidating to others regardless of whether this occurs face-to-face, in writing, via email, via social networking sites, or via any other electronic media. Such behaviour may amount to harassment, sexual harassment, sexual assault and/or bullying and may be unlawful under legislation.

The University's social justice policies (A/8) provide a framework of expectations for equitable and respectful treatment of others. Resolution procedures for allegations of sexual harassment, sexual assault and discrimination related complaints are included in the Resolution procedures for sexual harassment, sexual assault and discrimination related complaints policy (A/8.5) and explain in further detail the behaviours or actions which must be avoided.

c) Respecting the privacy of others

Staff members must respect the privacy of others when they collect, access, manage or use personal information in the course of their University duties or activities, and must not disclose personal information except as permitted by QUT's privacy policy (F/6.2) and related protocols.

d) Respecting the opinions of others

Staff members must respect the opinions of others by:

  • dealing with differing opinion by rational informed debate and avoiding unfounded criticism of a person’s motives
  • giving fair consideration to the views and contributions of others irrespective of their status or position within the University.

Grievances or disputes should be managed by following appropriate channels in accordance with the University’s resolution framework and Staff complaints policy (B/10.1) and related procedures. Initiating grievance resolution or other appropriate procedures must not result in victimisation or intimidation.

Top

8.1.6 Honesty and integrity

QUT staff members are placed in positions of trust and should act in ways which maintain public confidence in the University, and which advance the good of the University community. Staff members, regardless of their position or duties, must act with honesty, integrity and propriety.

a) Identifying and managing conflicts of interest

QUT recognises that on occasion a conflict between a staff member’s University duties and their personal interests may arise. QUT expects that staff will recognise, declare, and appropriately manage conflicts of interest to promote accountability and public confidence in the integrity of QUT’s activities.

Conflicts of interest may be actual, perceived or potential in nature. Conflicts of interest may include situations involving financial interests, personal relationships, personal benefits or conflicts between duties to QUT and other organisations, including potential foreign interference resulting from international collaboration activities.

Where conflicts of interest arise a staff member has a duty not only to identify and declare a conflict, but to take positive steps to manage the situation in a manner which is clearly consistent with the University’s Conflict of interest policy (B/8.7).

QUT’s Conflict of interest policy and Procedures for disclosure of interests (QUT staff access only) provide further information on identifying, declaring and managing conflicts of interest.

b) Avoiding improper use of position

Staff members must use their official position properly and honestly. Improper use of a staff member’s position includes actions which may result in detriment to QUT or others, or which result in real, potential or apparent advantage to a staff member, or any other person or organisation.

The nature of student/staff interactions and the role of supervisors and managers may place a staff member in a position of power over other staff and students. This imbalance of power creates the potential for undue influence of a student or other staff member, due to age or other factors such as the capacity to influence outcomes. In particular, the development of a sexual relationship where a power imbalance exists creates the potential for abuse of position, for damage to the less empowered and potentially vulnerable individual, and for conflicts of interests.

A staff member must not abuse a position of power.

Consistent with the University’s Conflict of interest policy (B/8.7) and section B/8.1.6(b) of this Code, where a relationship develops with a student or other member of the University community which may lead to an actual, perceived or potential conflict of interest, the staff member concerned must notify their supervisor or the Human Resources Department, follow all reasonable directions, cease any related decision-making role and take any other necessary steps to manage the conflict of interest.

c) Preventing fraud, corruption or maladministration

QUT does not tolerate corrupt or fraudulent conduct and maladministration.

Staff members have a responsibility to report any suspected fraud, corrupt conduct or maladministration to their supervisor, the Vice-President (Administration) and University Registrar and/or external authorities. The University has an obligation to refer complaints or information that it reasonably suspects may involve corrupt conduct by staff members to the Queensland Crime and Corruption Commission. Further information about corruption and fraud is detailed in QUT’s Corruption and fraud control policy (B/8.6).

Where a person discloses impropriety or corrupt conduct to appropriate authorities, this must not result in harassment or other reprisal action by University staff members in accordance with the Public interest disclosure management policy (B/8.3).

d) Using resources for University purposes

In line with QUT's commitment to a sustainable environment, staff members must ensure that University resources are used economically and efficiently, and in a manner, and for purposes, consistent with the University's priorities and values.

All staff members have a responsibility to ensure that University resources are used only for legitimate purposes and are not wasted or abused, and that expenditure is appropriately authorised and consistent with University policy and delegations. Guidance on appropriate financial and asset management is provided in QUT’s financial management policies (Chapter G) and in the Finance Manual (QUT staff access only). Staff members who identify areas of duplication, potential abuse or other obviously inefficient practices or procedures should report these matters to their supervisor.

Staff members must comply with QUT's policies on use of University resources and intellectual property when undertaking private outside work (D/7.1 Outside work - academic staff and senior staff and B/7.9 Outside employment - professional staff).

e) Appropriately using information and communications technology resources

QUT provides information and communications technology (ICT) resources to support its learning and teaching, research, administrative and business activities. Staff members must use these resources with transparency and accountability, consistent with Commonwealth and State legislation. Staff members must also ensure they maintain the security of the University’s ICT resources and facilities.

The University’s Acceptable use of information and communications technology resources policy (F/1.11) provides a framework for the use of ICT resources at QUT, including details on what constitutes acceptable use and unacceptable use of ICT resources. Staff members must use ICT resources consistent with this policy.

f) Conducting research responsibly

QUT is committed to the highest standard of integrity in research. Research is a core function of the University and research integrity ensures that QUT's research output contributes to knowledge, scholarship and community needs.

Staff members must adhere to the principles outlined in the QUT Code for responsible conduct of research (D/2.6). These principles relate to responsible and accepted research methodology and practice, research collaboration and authorship, and describe the role of staff or others who provide research training as supervisors of research students or trainees.

g) Integrity in research and other commercial activities

Staff members may develop intellectual property during their research at QUT which is suitable for commercialisation. Commercialisation of research must be undertaken within the framework of QUT's Intellectual property policy (D/3.1) and related protocols, and will occur via structured and approved arrangements for the creation of spin-off companies or other suitable vehicles for commercialisation. While a creator may have a financial interest in a spin-off company if created, as part of QUT’s policy for distribution of commercialisation returns, share acquisition by other staff of the University must not occur until the spin-off company is publicly listed.

Staff members must not use information about commercial transactions or activities acquired from their QUT position that is not generally available for their personal gain or for the benefit of friends, family members or associates. In particular, staff members must not use QUT information to inform any personal decision-making such as trading in securities or otherwise use QUT information in ways which could contravene the provisions of the Corporations Act 2001, including prohibitions on insider trading.

Top

8.1.7 Making fair decisions

Staff members should observe procedural fairness (‘natural justice’) in their decision-making, particularly if a decision may be made which will adversely affect the interests of a staff member, student or other person. Staff members must take steps to:

  • give an affected individual a fair hearing, including disclosure of sufficient information to understand the ‘case to be met’, and the opportunity and reasonable time to respond to it before a decision is made
  • make decisions which are impartial and not influenced by patronage, favouritism or conflicts of interest
  • make decisions reasonably based on logical and relevant evidence
  • properly document and record the process and reasoning behind the decision-making.

Top

8.1.8 Freedom of expression

QUT supports the right of staff members to free expression, including on campus. In expressing themselves, staff members must always give appropriate regard to other provisions of this Code, in particular those relating to respect for others and respect for human rights (B/8.1.5). Freedom of expression does not entail freedom from critique.

The University acknowledges that there may be specific circumstances which limit such freedom of expression, for example, commercial in confidence arrangements or other legal limitations such as defamation or anti-vilification laws.

a) Academic and intellectual freedom

QUT recognises and supports the traditional right of academics to engage in free enquiry and active criticism on matters of public concern, and to pursue research within their field of expertise on matters which may be controversial or unpopular, even where this involves challenge to or criticism of ideas, methods or practices of government or public institutions. As stated in the Enterprise Agreement (Academic Staff) (clause 38.1), these rights are to:

  • pursue critical and open inquiry
  • teach, study, pursue knowledge and conduct research related to their field of expertise
  • participate in public debates and express ideas related to their field of expertise
  • participate in established decision making structures and processes of QUT
  • participate in professional and representative bodies, including trade unions and community organisations
  • publish their data and conclusions.

However, the University accepts that the tenets of academic freedom do not override the requirement for academic staff members to conduct their duties in a scholarly, evidence-based, respectful and informed way. As clause 38.3 of the Enterprise Agreement (Academic Staff) outlines, while academic staff members have the right to express unpopular or controversial views, this does not mean that they have a right to harass, vilify, defame or intimidate or infringe upon the rights of others. In exercising their rights to academic freedom, staff are bound by the general principles of intellectual rigour, scientific enquiry, and ethical/professional behaviour. 

Further details on the rights to academic freedom may be found in the Enterprise Agreement (Academic Staff).

Similarly, the Enterprise Agreement (Professional Staff) (clause 48.1) sets out rights of intellectual freedom relevant to these staff. These rights are to:

  • pursue critical and open inquiry
  • participate in public debates and express opinions about issues, and ideas within the scope of their employment
  • participate in University decision-making structures and processes
  • participate in professional and representative bodies, including Unions.

Again, as clause 48.2 of the Enterprise Agreement (Professional Staff) outlines, while professional staff have the right to express their views, they do not have the right to harass, vilify, defame or intimidate others in doing so.

b) Public comment

QUT encourages staff members to engage in public discourse on subjects in which they have professional expertise, and which are relevant to the University’s activities. However, if staff members comment publicly outside their areas of professional expertise, they should not purport to represent the University in any manner, or to comment on its behalf. In this circumstance, staff members should avoid association with QUT when making comment and should otherwise comply with QUT’s Social media policy (F/3.2).

Top

8.1.9 Promoting a safe environment

a) Creating a safe working environment

All staff members have an obligation to follow safe work practices, to avoid actions which may harm themselves or others and to report hazards in the work environment in accordance with the University's health and safety policies (A/9). In addition, supervisors are responsible, within the limits of their authority, for ensuring that activities within their area are undertaken with proper diligence for the health and safety of staff, students and others.

b) Alcohol and drugs

QUT expects that staff members will not carry out their duties while under the influence of intoxicating alcohol or drugs which may affect their performance, or the health, safety or well-being of themselves or others as stated in the Campus services, events and alcohol policy (H/3.6.7).

c) Safeguarding University property and assets

All staff members are expected to treat University property and assets with due care and to ensure that they are secured against misuse and theft.

Top

8.1.10 Respect for the law and University governance

In common with all citizens, staff members are required to observe the law. Staff members are also expected to comply with the University’s policies and procedures.

a) Complying with the law

While undertaking QUT responsibilities or activities, staff members must comply with State and Commonwealth legislation, and fulfil obligations required by law such as relevant registrations or certifications.

Staff members with specific or defined legislative responsibilities or delegations on behalf of the University must ensure they are aware of their obligations and that QUT remains compliant with legislative obligations.

Further information about the University's compliance obligations, including the responsibilities of specific officers, is detailed in the Compliance policy (A/1.3) and in the Register of compliance obligations (QUT staff access only).

b) Complying with QUT policies and procedures

Staff members must comply with the University policies published in the Manual of Policies and Procedures (MOPP) which derive their authority from decisions or delegations of QUT Council or the Vice-Chancellor and President. Related procedures authorised under relevant policies must also be complied with and may be found on the QUT Digital Workplace.

c) Complying with lawful directions from a QUT officer

Staff members must comply with a lawful and reasonable direction from a QUT officer with appropriate authority (eg supervisor, QUT security officer, fire warden) on their conduct, behaviour and actions.

Top

8.1.11 Professional performance

Staff members must exercise proper care and diligence in performing their University activities and undertake their duties in a professional and attentive manner.

a) Acting professionally

Staff members are expected to conduct their duties in a professional, responsible and conscientious manner, and to be accountable for their actions and decisions.

Staff members should maintain their professional skills and keep the knowledge associated with their area of work or scholarship current, including completing any QUT required training. Staff members should be aware of the performance standards expected of them for their duties and are expected to participate in an annual performance planning and review process with their supervisor (B/9).

Staff members who work in a profession (for example, health care practitioner, lawyer, accountant, engineer) or teach or undertake research related to professional activities should be aware of any applicable codes of conduct or ethical standards for their profession and should act in a way which satisfies both the ethical standards of QUT and of their profession.

b) Exercising proper care and attention

Staff members have a responsibility to exercise due care in undertaking their activities, especially where information or advice will be relied upon by others. Staff members must ensure that their actions are transparent, and that decisions made are supported by adequate documentation or evidence.

Staff members must not allow outside work or activities to interfere with the performance of their University duties. Further information about a staff member's obligations in relation to private outside work and/or consultancy work is detailed in the Outside employment - professional staff and Outside work - academic and senior staff policies (B/7.9 and D/7.1).

c) Supervisory behaviour

A staff member with supervisory responsibilities has an important role in creating a supportive working environment, and supervisors have a particular obligation to maintain the standards of respect for others. Supervisors need to:

  • make reasonable efforts to inform themselves of, and understand, their obligations and responsibilities as a supervisor
  • act equitably and consistently in their dealings with all their staff
  • ensure their staff understand the performance standards expected of them
  • ensure their staff are complying with relevant policies
  • maintain open, honest and courteous communication with all staff
  • avoid interactions which may reasonably be perceived as bullying of staff
  • provide a safe working environment that complies with workplace health and safety obligations
  • provide equitable access to appropriate development, training and promotional opportunities
  • provide reasonable adjustments for staff with a disability, illness, family responsibilities or to allow for religious or cultural observance.
d) Maintaining the confidentiality of QUT business information

Staff members must ensure that confidential business information of QUT is accessed and used only for University purposes and is not disclosed except where appropriately authorised in accordance with QUT’s policies or appropriate legal frameworks.

Staff members have a duty to maintain the confidentiality, integrity and security of QUT business information. Where particular confidentiality obligations exist due to the nature of the information, or contractual or legal obligations, staff members are expected to exercise proper care in understanding their obligations and complying with specific requirements.

Top

8.1.12 Training on QUT Staff Code of Conduct

The Human Resources Department is responsible for developing and providing training on the provisions of the Code. It is mandatory for all staff members to complete this training on commencement of duty at the University, as well as regular refresher training.

Top

8.1.13 Consequences of non-compliance with this Code

The obligations contained in this Code define and regulate the standards of conduct required of all staff members and other members of the University community as defined in section B/8.1.2.

Staff members should treat the requirements of this Code as directions from QUT as their employer. A staff member whose conduct falls below the standards outlined in the Code will be dealt with in accordance with relevant University procedures.

An alleged breach of this Code by a staff member may be dealt with under the processes outlined for:

  • managing misconduct or serious misconduct (B/8.5 Disciplinary Action for Misconduct and Serious Misconduct - Senior Staff; clause 45 of the QUT Enterprise Agreement (Academic Staff) and clause 54 of the Enterprise Agreement (Professional staff)); or
  • management of unsatisfactory performance (B/9.5 Managing Unsatisfactory Performance - Senior Staff; clause 44 of the QUT Enterprise Agreement (Academic Staff) and clause 53 of the QUT Enterprise Agreement (Professional Staff)).

A grievance or dispute relating to the Code will be handled in accordance with the University’s resolution framework, Staff complaints policy (B/10.1) and related procedures.

Other members of the University community who do not comply with this Code may have their association with QUT terminated, or rights of access to QUT services, facilities or infrastructure revoked.

Serious breaches of this Code may also have consequences for staff members and other members of the University community under criminal or civil provisions of the general law. Where the matter involves a reasonable suspicion of corrupt conduct as defined in the Crime and Corruptions Act 2001 the University must refer the matter to the Queensland Crime and Corruption Commission.

Where a possible breach of this Code is suspected, the individual should discuss their concerns with their supervisor, staff of the Human Resources Department, staff of the Health, Safety and Environment Department (in the case of matters relating to section B/8.1.9 of this Code), or in the case of suspected corrupt conduct, the Vice-President (Administration) and University Registrar.

Top

8.1.14 Definitions

An authorised officer means a QUT staff member who holds a position of responsibility within the University and who exercises authority in performing the duties and functions of that responsibility on the delegation of QUT Council or the Vice-Chancellor and President.

Corruption has the meaning given to it in the Corruption and fraud control policy (B/8.6).

Fraud has the meaning given to it in the policy on Corruption and fraud control (B/8.6).

Human rights refer to the rights stated in part 2, divisions 2 and 3 of the Human Rights Act 2019.

For the purposes of section B/8.1.5(b) of this Code, an irrelevant factor includes a person’s age, breastfeeding, family responsibilities, gender identity or intersex status, impairment or disability, lawful sexual activity, parental status, political belief or activity, pregnancy, race, relationship or marital status, religious belief or activity, sex, sexuality, social origin, trade union activity, irrelevant criminal or medical record.

A public sector entity includes ‘a university established under an Act’, as defined in the Public Sector Ethics Act 1994.

A staff member means any person employed by QUT and other members of the University community as specified in section B/8.1.2 of this Code (with the exception of where defined in section B/8.1.13 of this Code). Certain members of the University community as specified in section B/8.1.2 of this Code may not be considered as staff members for the purposes of required training.

Maladministration has the meaning given to it in the Corruption and fraud control policy (B/8.6).

Top

Related Documents

MOPP A/1.2 Delegations

MOPP A/1.3 Compliance

MOPP A/8.3 QUT Reconciliation Statement

MOPP A/8.4 Equal opportunity and diversity

MOPP A/8.5 Resolution procedures for sexual harassment, sexual assault and discrimination related complaints

MOPP A/8.7 Cultural diversity and anti-racism

MOPP A/8.8 Gender equity

MOPP A/8.11 Child protection

MOPP A/9 Health, safety and environment policies

MOPP B/2.1 Distinguished and honorary titles

MOPP B/7.9 Outside employment – professional staff

MOPP B/8.3 Public interest disclosure management

MOPP B/8.5 Disciplinary action for misconduct and serious misconduct - senior staff

MOPP B/8.6 Corruption and fraud control

MOPP B/8.7 Conflict of interest

MOPP B/9.5 Managing unsatisfactory performance - senior staff

MOPP B/10.1 Staff complaints

MOPP D/2.6 QUT Code for responsible conduct of research

MOPP D/2.7 Managing and investigating potential breaches of the QUT Code for responsible conduct of research

MOPP D/3.1 Intellectual property

MOPP D/7.1 Outside work – academic and senior staff

MOPP E/2.1 QUT Student Code of Conduct

MOPP F/1.2 Information security

MOPP F/3.2 Socia media

MOPP F/6.2 Information privacy

MOPP F/1.11 Acceptable use of information and communications technology resources

MOPP G/2.3 Staff gifts and benefits

MOPP H/3.6 Campus services, events and alcohol

Enterprise Agreement (Academic Staff) (QUT staff access only)

Enterprise Agreement (Professional Staff) (QUT staff access only)

QUT Register of Disclosed Interests (QUT staff access only)

QUT Register of Compliance Obligations (QUT staff access only)

Guidelines to Counter Foreign Interference in the Australian University Sector (Nov 2019)

Corporations Act 2001 (Cth)

Crime and Corruptions Act 2001 (Qld)

Human Rights Act 2019 (Qld)

Public Sector Ethics Act 1994 (Qld)

Work Health and Safety Act 2011 (Qld)

Top

Modification History

Date Sections Source Details
16.04.20 All Council Periodic review - policy revised
06.12.17 B/8.1.5 Council Revised policy to remove references to statues and rules following an amendment to the QUT Act to repeal the University’s power to make statues and rules - effective 01.07.18
03.12.14 All Council Periodic review - policy revised to incorporate corrupt conduct (B/8.2 Official misconduct)

18.01.12

B/8.1.5

Governance Services

Editorial change - referral to Whistleblower's Protection management policy changed to Public Interest Disclosure management policy

22.06.11

All

Council

Periodic review - policy revised

15.09.10

All

Governance Services

Policy revised to reflect repeal of Information Facilities Rules

23.02.05 All Council Revised Code of Conduct (endorsed by Planning and Resources Committee 09.02.05)
03.09.03 B/8.1.6 Council

Added new moral rights clause

Top