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H/3.5 University Bookshop |
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3.5.1 Goals and objectives The University Bookshop group is conducted as a self-supporting, semi-autonomous commercial entity fully owned and operated by the University. Bookshop operations fall under the direction of the Director, Facilities Management. A substantial portion of the Bookshop's annual profit is paid into the QUT Development Fund. Funds from this account are utilised for capital infrastructure and maintenance within the University. There is a University Bookshop located on each campus with Gardens Point taking on the role of central receiving point and head office. Information regarding Bookshop operations including trading hours, contact details, products and services offered, and methods of ordering and payment are available on the Bookshop website ( http://www.bookshop.qut.edu.au ). The Bookshop liaises extensively with academic staff to compile the student booklist, which details the prescribed and recommended textbooks and course notes for each course of study offered. The booklist is accessible to QUT students via their Personal Profile within QUT Virtual. 3.5.1 Goals and objectivesThe University Bookshop's goals are to:
3.5.2 Refund policyRefunds are given in accordance with government regulations pertaining to refund policy (refer to Fair Trading Act and Trade Practices Act ). Information regarding the legal right to refunds is available at: http://www.consumer.qld.gov.au/ or through the Office of Fair Trading and Consumer Affairs ( Queensland ). Further details are available on the Facilities Management Web Page . 3.5.3 Sale of QUT publications through University BookshopAll internally produced course material which is available for sale to students shall be sold through the University Bookshop and not through individual schools. Copyright QUT is licensed under the Copyright Agency Limited (CAL) to make multiple copies of certain amounts of print material for teaching and administrative purposes - see F/5.1 and the QUT Copyright Guide . Any queries about material to be copied should be directed to the University Copyright Officer, Division of Technology, Information and Learning Support. Course notes Copies of course notes are to be made available only to QUT students through the QUT Bookshop. One copy only will be available to each student, and student ID will be required at the shop point of sale. Course notes cannot be a source of profit making. This is a stipulation of the CAL agreement, complied with by QUT. Pricing The Bookshop will add a flat $3.50 handling fee to the printing cost recovery on each publication. In addition, there will be a charge per page copied under licence of approximately $0.05, as a partial cost recovery of the royalties paid to CAL . Thus in the case of a course pack containing 100 pages of copyright material, a further $5.00 will be added to the price. Payments to schools Twice yearly, usually June and December, schools will be reimbursed by the Bookshop, to the account code quoted on the printing requisition, on the basis of 'number of publications sold x cost per unit'. Return of stock All unsold publications will be returned to schools unless they are specified as being required in a following semester. Quality of presentation A consistent standard of quality for QUT publications must be maintained. QUT Printing Services advises responsibility centres of material which will reproduce poorly or is unreadable, and of remedial possibilities. Where staff insist on authorising the printing of substandard material, the head of the responsibility centre is notified so that appropriate action may be taken for subsequent editions. Production and delivery to Bookshop All internally produced course material which is available for sale to students shall be printed by QUT Printing Services and not through individual schools. QUT Printing Services will deliver the completed material to the Bookshop and any additional copies to the school with relevant costing information. Modification History
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