H/3.4 Physical security and traffic

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3.4.1 Security at QUT
3.4.2 Key security
3.4.3 Entry to site
3.4.4 Emergency access
3.4.5 After hours access
3.4.6 Lost, stolen or damaged property
3.4.7 Cash handling
3.4.8 Parking and traffic
3.4.9 Closed circuit television
Related Documents
Modification History

3.4.1 Security at QUT

QUT aims to achieve and maintain a secure environment for all persons on campus and to provide appropriate protection from theft and damage for all property, students, staff and visitors in accordance with all relevant Australian laws and the lawful instructions of the University. In order to manage these responsibilities effectively, the University has adopted a Strategic Security Plan which provides for the development and allocation of technical and human security measures and the appropriate allocation of financial resources.

Security on all campuses is controlled centrally through Facilities Management (Security Section), responsible directly to the Director, Facilities Management, although security operations on each campus are run in close liaison with the relevant Campus Coordinator.

The Security Section has an extensive set of procedures in its Security Operating Procedures Manual designed to contribute to the good management of QUT by providing security staff with a comprehensive guide to policies which will assist them in carrying out their duties. An Emergency Response Plan is provided to building and floor wardens and is available on the Facilities Management website.

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3.4.2 Key security

The University is open every day to many individuals and groups who are involved on University business and who therefore have legitimate need for access to rooms and buildings. However, the University must also look to the security of its installations and assets, in order to minimise opportunities for theft and damage to its property or harm to its students and staff. Electronic access through card swipe or pin number systems is available to some facilities. Prior to installation, a risk assessment is conducted and if installation is warranted, costs are met by the requesting organisational unit.

The Security Manager is responsible for key control procedures, and has the authority to recall keys and conduct key audits as considered appropriate to ensure the integrity of the University's keying system.

Guidelines and procedures relating to building security and issue of keys/electronic access are available on the Facilities Management website.

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3.4.3 Entry to site

Under the provisions of the Queensland University of Technology Act 1998 (QUT Act), particularly Schedule 1 concerning Control of Traffic and Conduct on University Land, the University may regulate and control access to QUT land as well as the conduct of persons and the presence and use of vehicles on that land.

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3.4.4 Emergency access

Emergency access to all rooms and buildings can be gained at any time by contacting campus security personnel on extension 85585 (or free call 1800 06 5585).

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3.4.5 After hours access

Staff and students are required to carry their QUT-issued identity card at all times so that they can easily establish their identity after hours and therefore not be impeded in carrying out their programs of work and research.

a) Staff access

After hours building access may be arranged for any staff member provided with a room key, when it can be established to the satisfaction of the head of the organisational unit or delegated officer that access to the building is required after normal hours on a frequent basis.

Staff members who require after hours access to their workplace outside of this policy must make arrangements with their head of organisational unit or delegated officer to obtain the means of access. Spare keys available for temporary issue will be held by the organisational unit for this purpose.

Emergency access to a staff member's workplace is possible at any time.

b) Student access

Students may be granted after hours access by the head of the relevant school / department, who also must provide the student/s with the means of access to the areas authorised.

c) Contractor access

Contractors may be authorised by the responsible project manager to have after hours access to the University to work on a specific project. The authorising project manager will negotiate access with the user department and inform the relevant Campus Services administration of the access start / finish times to be provided to security staff.

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3.4.6 Lost, stolen or damaged property

The Campus Security Superintendent should be notified when personal or University property is lost or stolen. In the event that the lost / stolen item is recovered, the recorded owner will be contacted and may claim the property by signing for it .

A QUT Security Report will be completed by the Security Officer investigating the incident, and forwarded to Facilities Management (Security Section) for investigation and record purposes.

Property found on campus should be handed in at the relevant Campus Services section where details of the find will be recorded and the item held until claimed or sent for disposal after three months.

Criminal activity on campus should be reported to the QUT Security Section. All thefts or incidents of wilful damage involving QUT property will be reported to the Queensland Police Service by the University. All personal stolen property enquiries should also be reported to the Queensland Police Service.

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3.4.7 Cash handling

Safety surrounding the handling and movement of cash can be maintained by the anticipation, recognition and appraisal of a crime risk and by taking steps to remove or reduce such risk.

Approved procedures related to the safe handling and movement of cash are available from the Security Manager.

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3.4.8 Parking and traffic

Parking on the Gardens Point and Kelvin Grove campuses, and QUT external sites, is restricted due to space limitations. At most of these locations parking is administered by Facilities Management (Parking Services) using a system of permit parking and “Pay and Display” options. Campus parking regulations are enforced under the QUT Act - Schedule 1, Part 2. Further details and application forms are available from the Facilities Management website.

Bicycles

Bicycles must be parked in approved bicycle racks where it is recommended that they be secured with D clamps. For safety, and to protect University property, bicycles are not permitted in buildings, building foyers or elevators.

Parking for people with disabilities

People who hold a current blue Queensland Transport disability sticker are entitled to free parking on campus. Details are available on the Facilities Management website. Further information on support provided by the University for students with disabilities is contained in the Guide for Students with Disabilities

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3.4.9 Closed circuit television

QUT recognises that the threat and fear of personal violence is an important factor in public perception of safety on campus. In an effort to address this, closed circuit television (CCTV) has been introduced in some parts of the University’s campuses, in order to enhance efforts to protect public safety.

The aim of the CCTV program, which operates overtly in public places, is to assist in the prevention of crimes against people or property. The objectives are

• to reduce crime by deterring potential offenders
• to reduce fear of crime
• to help ensure a fast, effective investigative response in crime situations
• to assist in the detection and prosecution of offenders
• to help promote a safer environment for people who visit, work or study on QUT's campuses.

Use of a CCTV system in a public place is based on the following principles:

• The system must strike an appropriate balance between the personal privacy of individuals using the campus and the objective of preventing crime. The system will be operated in accordance with QUT's information privacy policy (F/6.2) and with due regard to the civil liberties of individual members of the University community and the public.
• The system will be operated fairly, within applicable law, and only for the purposes for which it is established, ie to deter and detect crime in public places.
• The Security Manager is responsible for the management of the University's CCTV system. This includes the maintenance and operation of the system as well as the protection of the privacy interests of individual members of the University community and the public from intrusive monitoring.
• Access to the CCTV system and to the captured images will be restricted to authorised staff involved in monitoring or investigation. Images and recorded material will be kept no longer than is necessary for the purposes of the program. They will then be recorded over or destroyed in accordance with the disposal schedule authorised by Queensland State Archives.
• Contact between QUT and the Queensland Police Service related to the CCTV system will be conducted strictly in accordance with set protocols.

Procedures relating to CCTV on campus are contained in the Security Operating Procedures maintained by the Security Section.

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Related Documents

MOPP A/9.2 Health and safety management
Queensland University of Technology Act 1998

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Modification History

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