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H/2.1 Planning and management of physical facilities

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A - Governance/Organisation
B - Human Resources
C - Teaching/Learning
D - Research/Development
E - Student Administration
F - Information Management
G - Financial Management
H - Physical Facilities
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Contact Officer

Director, Facilities Management

Approval Date

14/11/2005

Approval Authority

Planning and Resources Committee

Date of Next Review

01/12/2008

2.1.1 Definitions
2.1.2 Physical facilities planning and management at QUT
2.1.3 Responsibilities of Division of Finance and Resource Planning
2.1.4 Responsibilities of Facilities Management Department
2.1.5 Responsibilities of executive deans of faculty / heads of division
2.1.6 Committee structure relating to management of physical facilities
2.1.7 Asset Management Plan
2.1.8 Space Management System (SMS)
2.1.9 Tenants and other users
Modification History

2.1.1 Definitions

Terms in common usage within the field of facilities management may sometimes have a specific meaning which is different from that in common usage. Clear definition of specialist terms will be of use in understanding the various policies relating to QUT's physical facilities and some of these terms are defined as follows:

built environment - refers to fixed structures located on the site, ie buildings etc.

electronic access - refers to authorised entry and exit at facilities controlled by means other than keys.

external environment - is that part of the site other than the built environment, ie grounds.

facilities - is a term that encompasses site, the built and external environments, and associated services.

maintenance - refers to work carried out in order to retain an item or asset in or restore it to its original condition.

property - refers to any building, premises, physical asset, or land belonging to the University or for which the University is responsible. This includes all aspects of the University's built and external environments as well as physical assets such as motor vehicles, furniture, plant and operating equipment.

QUT lands - means lands vested in or held by or under the management or control of QUT and includes all buildings and structures of any kind standing or being on such lands.

services - are those on-site utilities (ie water, electricity, gas etc) and physical systems (ie voice and data communications) that enable the property to function.

site - means an area identified by geographical location.

space - is a designated area within a building, assigned to an organisational unit (eg teaching space, laboratories, offices etc) or identified for a particular purpose (eg lift wells, service corridors etc).

University vehicle - means any vehicle owned or leased by the University

works - refers to projects undertaken in relation to both construction and maintenance of University property.

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2.1.2 Physical facilities planning and management at QUT

Council as the University's governing body sets its strategic direction through overall long-term planning which encompasses capital development and preservation. The key advisory committee to Council in this area is Planning and Resources Committee. Through an integrated planning and resource allocation process, a five-yearly strategic Asset Management Plan is developed and approved by Council. The Vice-Chancellor, as the University's chief executive officer, is responsible for the implementation of the Asset Management Plan and is assisted in this by the Executive Director, Finance and Resource Planning and the Director, Facilities Management.

Facilities management within the University cuts across organisational boundaries. The Executive Director, Finance and Resource Planning, assisted by the Director, Facilities Management coordinates the capital and financial planning process which culminates in the Asset Management Plan being developed. The Facilities Management Department is responsible for delivery of the approved capital management plan and the ongoing program of maintenance for University property with strategic oversight by the Executive Director, Finance and Resource Planning. In addition, each faculty and division has direct responsibility for the management of facilities located within its allocated space.

Facilities Management also has responsibility for the operation of Business Services and provides the links between the University and its tenants.

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2.1.3 Responsibilities of Division of Finance and Resource Planning

The Division of Finance and Resource Planning is responsible for strategic planning and resource allocation for the University.

In relation to the development of the Asset Management Plan (see section H/2.1.2 and H/2.1.7 ), the Division of Finance and Resource Planning is responsible for

  • the development of strategic planning scenarios for space provision by campus and organisational unit and the strategic allocation of all University space
  • liaison with Facilities Management and executive deans of faculty / heads of division on strategic space allocation issues within the context of strategic planning
  • broad concept planning, budget setting and approval for individual projects based on information obtained from the Facilities Management Department
  • monitoring of the Asset Management Plan against budget on advice from Facilities Management Department
  • liaison with external bodies regarding capital funding
  • development of funding proposals for externally financed projects
  • the development, recommendation and implementation of policy and procedures to enhance the use of accountability for, and safeguarding of, QUT's capital resources
  • providing guidance to proponents (faculties and divisions) on the preparation of business cases for major capital projects

The Executive Director, Finance and Resource Planning is responsible to the Vice-Chancellor across the following areas

  • Budget Management - for QUT's resource position, projection of forward estimates of income and commitment, and capital planning reconciliation and strategic space allocation
  • Corporate Planning - which sponsors and ensures QUT's corporate planning systems meet internal management needs and are consistent with external reporting requirements, the operation of the corporate planning system and corporate reviews, and QUT's Quality and Risk Management systems
  • Strategic Data Analysis which is responsible for the University's official data and reporting to DEEWR

The Division of Finance and Resource Planning liaises closely in the context of the University's Asset Management Plan with the Facilities Management Department.

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2.1.4 Responsibilities of Facilities Management Department

The Facilities Management Department is responsible for the operational aspects of facilities management and assists the Division of Finance and Resource Planning in the strategic aspects of facilities planning. The Director - Facilities Management is responsible, through the Registrar to the Vice-Chancellor, for a number of functional areas as follows:

  • Office of the Director - departmental management and planning, management of leased property, and financial coordination
  • Capital Works Section - management of major and minor capital projects from inception through the planning, design and construction stages to commissioning and occupancy
  • Operations Section - expert advice on site services, maintenance and restoration of the physical fabric of the University, energy management, input to capital works in terms of provision of services and life cycle costs, space management, design guidelines, and facilities records management
  • Security Section - security on all campuses, including electronic access and protection for the property of the University, its students, staff and visitors, which is coordinated through the Central Monitoring Station at Kelvin Grove campus
  • Campus Services - day to day facilities management on campuses including identification and allocation of temporary space which includes decant space for building projects (subject to confirmation by Division of Finance and Resource Planning of compatibility with strategic plans), grounds, maintenance, cleaning, security, parking, campus vehicles, hire of facilities, campus mail, and timetabling
  • Business Services - operation of bookshops, parking, catering and commercial outlets.

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2.1.5 Responsibilities of executive deans of faculty / heads of division

Executive deans of faculty and heads of division are responsible for the overall administration of their faculty/division, including distribution of resources among schools, departments and independent sections.

There will be occasions when the executive dean of faculty or head of division wishes to allocate resources that impact on the physical fabric of the University, for example a minor works project. In such situations it is essential that work requests be referred to Facilities Management to ensure

  • compliance with the range of legislative requirements to which the University is subject, in particular the Building Code of Australia
  • updating of the Space Management System (SMS)
  • confirmation with Division of Finance and Resource Planning that the proposal is compatible with strategic space allocation.

Guidelines on how to submit capital works and maintenance requests are located on the Facilities Management web page.

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2.1.6 Committee structure relating to management of physical facilities

a) Planning and Resources Committee of Council

Planning and Resources Committee of Council is responsible for recommending the strategic directions of the University to Council in the context of development of the University's plans and their resourcing strategies. It also provides advice to Council and to senior management on issues arising from these plans. A full description of the role of Planning and Resources Committee, including its role in relation to physical facilities, is at A/3.2.5 .

b) Physical and Virtual Steering Committee

Physical and Virtual Steering Committee was disestablished by Council 13.06.07.

c) Physical Infrastructure Advisory Committee

Physical Infrastructure Advisory Committee recommends planning and funding priorities and provides advice on strategic issues relating to the physical infrastructure of the University. A full description of the role of Physical Infrastructure Advisory Committee is at H/2.2 .

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2.1.7 Asset Management Plan

The University Council adopts an Asset Management Plan, on recommendation from Planning and Resources Committee, as one of the institutional support plans. The Asset Management Plan includes provision for deferred and recurrent maintenance and a funding flow to implement these programs. As a rolling five year plan it is designed to accommodate the need to revise priorities, while at the same time providing the maximum planned outcome within a funding horizon of five years.

Broad parameters inform physical facilities management and development of the Asset Management Plan, including

  • ensuring congruence between QUT's teaching, research and service goals and the provision of capital
  • strategic location of organisational units on and within each campus
  • appropriateness and capacity of space for the University's academic and support programs, including information technology needs
  • efficient usage of a limited resource
  • a proper alignment of the development of the fabric to the University's direction and priorities, including information technology infrastructure
  • responsible maintenance of the existing fabric
  • recognition of the entitlement of students, staff and the community to access broader social and cultural development.

To ensure that funds are allocated productively, Project Evaluation Guidelines, which require all major capital projects be subject to a Business Case, have been introduced.

The Asset Management Plan program is regularly reviewed in the light of actual expenditure, changing priorities and the overall financial position of the University, eg the strategy is revised after a major building has been completed and the actual costs, as opposed to those estimated, are known.

The Executive Director, Finance and Resource Planning is responsible for submission of the Asset Management Plan to Planning and Resources Committee. Progress on its implementation is constantly monitored by the Director, Facilities Management and the Executive Director, Finance and Resource Planning.

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2.1.8 Space Management System (SMS)

The Space Management System (SMS) is an asset management database for the University and is maintained by Facilities Management Operations Section (Standards and Records). It is the definitive database for space management within the University.

In addition, the SMS provides on line access to floor plans of all campus buildings. A geographical information database is maintained on a separate system.

Heads of organisational units are responsible for informing the Standards and Records Section of any changes to space allocation made by them, such as room changes for staff, research or other purposes.

The Executive Director, Finance and Resource Planning is responsible for strategic space allocation across all campuses and any proposed change must be approved as consistent with strategic space allocation.

The SMS is reviewed regularly by Facilities Management and updated for changes to space usage resulting from building renovations, demolitions and new constructions, or from alterations to room use or occupancy. Project managers are responsible for providing project drawings and any subsequent amendments, additions, refurbishments etc, and for maintaining campus site plans.

The Division of Finance and Resource Planning is reliant on the SMS for accurate statistical information to inform strategic planning and strategic space allocation, review the Asset Management Plan, and meet statutory reporting and accountability requirements.

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2.1.9 Tenants and other users

Tenants and other users of University property have obligations to work within the specific conditions of their individual lease agreement with the University (see H/3.2.4 ).

There will be occasions when tenants may wish to allocate resources that impact on the physical fabric of the University, eg a minor works project. In such situations it is essential that work requests be referred to Facilities Management to ensure compliance with the range of legislative requirements to which the University is subject, in particular the Building Code of Australia .

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Modification History

Date Sections Source Details
13.06.07 H/2.1.2, H/2.1.6 Council Updated to remove reference to Physical and Virtual Steering Committee (disestablished 13.06.07)
14.11.05 All Planning and Resources Committee Policy updated
02.07.04 H/2.1.6 Secretariat Updated to reflect revised committee structure in accordance with 2003/2004 Committees Review (approved by Council 02.06.04 and Vice-Chancellor 29.06.04); incorporates new Physical and Virtual Steering Committee and Physical Infrastructure Advisory Committee; deleted Buildings and Grounds Committee (disbanded 02.06.04)
20.12.01 All Director - Facilities Management Updated
03.12.00 H/2.1.6 Council Revised terms of reference and membership of Buildings and Grounds Committee (2000 Review of Committees Recommendation 12)
13.01.00 H/2.1.6 Chancellor Revised membership provisions of Buildings and Grounds Committee (Finance and Facilities Director, Capital Works Manager and Operations Manager replaced by Facilities Management Director in accordance with department restructure)
10.12.97 H/2.1.6 Council Revised terms of reference and membership of Buildings and Grounds Committee

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