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F/3.5 Promotional activities, publications and merchandising

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Contact Officer

Director, Marketing and Communication

Approval Date

17/11/2005

Approval Authority

Vice-Chancellor

Date of Next Review

01/12/2008

3.5.1 Promotional material and websites
3.5.2 Content management on external websites
3.5.3 Authority to engage external studios, printers and web programmers
3.5.4 Corporate events and functions
3.5.5 Promotional items, merchandise and apparel
Related Documents
Modification History

3.5.1 Promotional material and websites

The Marketing and Communication Department coordinates production of all QUT promotional material and websites.

In order to portray a strong corporate brand and a high degree of professionalism, the following objectives are provided as a guide to the development of quality promotional material by QUT responsibility centres and the University as a whole:

  • to make the best use of promotional dollars through accurately targeted, cost-effective promotion
  • to maximise use of the University's buying power and in-house facilities, and to take advantage of standard formats
  • to ensure a strong corporate image is maintained
  • to achieve high editorial standards in promotional material.

To achieve these objectives responsibility centres should undertake a market appraisal prior to production of promotional material such as:

  • advertising
  • publications
  • personal representation (visits to sponsors, industry, government, schools etc)
  • video / CD productions
  • web sites
  • special events (displays, functions).

The following criteria should be addressed in the market appraisal:

  • objective (fundraising, attracting students, attracting research grants etc)
  • target audience
  • quality for purpose (appropriateness of quality of material for the specific market)
  • strategy (mix of media, publications, advertising etc)
  • size of market (print run, number of visits etc)
  • whether QUT material of similar content/message already exists (whether there will be duplication of message strategy and whether this duplication is necessary)
  • proposed distribution methods
  • resources required (budget, human resources, physical resources)
  • whether the proposal extends the University's corporate promotional strategy
  • whether publications for this promotion form part of a school, faculty or University 'family' of publications and whether an existing style sheet could be used.

Faculty-initiated publications and websites should be included in the approved annual faculty marketing communication plan (see F/3.1 ). Proposals for publications and websites not included in the annual plan must be approved by the Marketing and Communication Director. Guidelines for maximising the effectiveness of printed promotional materials and websites are available online from the Marketing and Communication website .

All proposals to produce printed publications and websites must be documented in a written brief approved by the Marketing and Communication Director. Where there is a series of publications, or multiple versions completed to a template, only the first instance must be approved.

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3.5.2 Content management on external websites

Where areas of QUT supply information for placement on external websites, this arrangement should be registered with the Manager, Web Development to enable content management over time.

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3.5.3 Authority to engage external studios, printers and web programmers

All printing projects should be managed by the Creative Publishing Unit, Marketing and Communication Department, which will engage external print and design suppliers as needed. No other area of the University may engage directly with external design studios or printers without prior approval of the Marketing and Communication Director.

Promotional websites are normally produced by the Web Solutions Unit, Marketing and Communication Department. No other area of the University may engage directly with external suppliers of web design or programming services without prior approval of the Marketing and Communication Director.

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3.5.4 Corporate events and functions

Corporate events and functions hosted by any unit of QUT are those which involve representation at the highest level (eg Council, Vice-Chancellor) with dignitaries and other community members. They include such events as graduation and orientation ceremonies, building openings, ministerial and official visits, business functions, and centre launches.

The function format is approved by the Vice-Chancellor. Where a function follows a standard format or is professionally stage-managed, the Vice-Chancellor may provide an ongoing approval.

Planning for events and functions is undertaken by the host unit with advice from the Marketing and Communication Department. The host unit is responsible for obtaining approval for the function and for the full implementation of the function. The Marketing and Communication Department can assist in pre-promotion and media coverage of corporate events.

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3.5.5 Promotional items, merchandise and apparel

The Marketing and Communication Director approves all proposals to produce QUT-branded items for gift or sale to staff, students or external stakeholders to ensure that high standards for quality and suitability are maintained and that economies of scale in production can be sought.

This policy includes hats, shirts or other apparel items produced for special events or for distribution to staff or students. Guidelines for official uniforms and signage are included in the QUT Corporate Identity Manual .

Final artwork for promotional items must be checked for compliance with corporate identity standards and approved by the Marketing and Communication Director. Where possible, a finished sample of the item should be supplied for inspection prior to full production.

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Related Documents

MOPP F/1.4 Policy on web pages and web servers

MOPP F/3.3 Advertising policy

QUT Web Governance Framework

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Modification History

Date

Sections

Source

Details

17.11.05

All

Vice-Chancellor

Revised policy

01.10.03

All

Marketing and Communication Director

Updated

18.10.02

All

Corporate Communication Director

Updated

29.10.98

All

Corporate Communication Director

Revised

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